According to Federal regulations, we are required to tell you how we collect, share, and protect your personal information. When you visit our website at www.usebonafide.com, Bonafide application and any other services accessed through the Bonafide App or website, we are committed to:
The personal information we collect from you may include:
To provide you with an excellent service experience, update you with new features and services and meet our legal obligations, we collect your personal information.Providing and Improving Our Services
The personal information collected upon signing up to any of the Bonafide products and services as part of our KYC process is used to verify your identity and decide whether our services can be provided to you. When you become a Bonafide user and customer, your information is used to facilitate our service offerings. We also use your information to develop new products and to provide you with customized services and promotional contents that help you have a unique service experience. Additionally, your personal information is used to contact you via phone or email for customer support services. Correspondence via email, chat or phone calls may be archived and recorded for internal training and quality assurance purposes.Fraud Protection
We use the information provided by you and technical information from your device to protect against financial frauds, confirm your eligibility for our services and comply with financial crime laws.Marketing and Promotions
Personal information provided to us by you is used to make customized service recommendations based on previous services you have used. This information may or may not include promotions from our partners that might be of interest to you and location-based services.
By using our services, you accept to be contacted by postal services, email and phone with customized promotions and offers. You can opt out of receiving some or all of these promotions.
Your information may also be used for internal analytics purposes to measure the impact of our promotions and advertisements. This information may include information provided by you and technical information from your device.
Your supplied information is used to manage, troubleshoot, research, and test features and services offered on Bonafide. We use these activities to constantly improve your service experience and ensure the security of the Bonafide platform.
Cookies and Pixels are also used to measure viewing of a webpage and often are used in connection with cookies. We use these technologies to customize Bonafide and improve your experience with the site. We may store some personal information in a cookie and/or pixel, such as the site that you visited immediately prior to visiting Bonafide and relevant financial information that allows us to enhance your user experience and for marketing purposes. Additionally, we may use a cookie and/or pixel that only stores anonymous information to track visitors across websites or devices to better customize our marketing and advertising campaigns.
Cookies, pixels, and similar technologies are not required for site functionality. You are not required to accept any cookies or pixels to use this site. However, refusing to accept cookies or pixels will make the use of Bonafide more cumbersome and less accessible.
In accordance with Federal law, you only have the right to limit sharing for information about your creditworthiness, partners and non-partner promotion and marketing.How You Can Access or Change Your Personal Information That We Have Collected
Once you have registered with Bonafide, you can access your profile, review the information that is stored, and revise that information. If you have any problems, you may also contact us at email@example.com.Other Important InformationFormer Customers
If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers.How We Respond to Do Not Track Signals
Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Customers using certain modern browsers have the ability to activate a “Do Not Track” signal. Bonafide does not currently respond to the “Do Not Track” signal.How You Accept This Policy
Our service is not directed towards anyone under the age of 18. If a parent or guardian becomes aware that his or her child under the age of 18 has created an account with Bonafide and/or provided us with personally identifiable information, please contact us at firstname.lastname@example.org. Additionally, if we become aware at any point that a child under the age of 18 is using our service, we will terminate his or her account.California Privacy Rights
To submit a request to exercise any of the rights described above, you may contact Bonafide either via email to email@example.com or contact us via postal mail, proper postage prepaid, at:
16701 Tomcat Dr, Round Rock,
Attn: Your California Privacy Rights
Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail). Your request should specify your full name and email address you used in submitting your personal information to us All requests sent via postal mail must be labelled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labelled or sent properly or do not have complete information.
We do not share nonpublic personal financial information we collect about Vermont residents to non-affiliated third parties except for our everyday business purposes or as otherwise permitted by law. If you wish to revoke any authorization to share your nonpublic personal financial information, which you have provided to us by entering into our Customer Agreement, please contact us at firstname.lastname@example.org. Please note, however, that we will not be able to provide you with services through Bonafide without the ability to share this financial information.Transfer of Information
We may transfer personal information to other countries, for example, for customer service or to process transactions.Questions